FitIQ gives gym owners complete visibility over PT performance, lead handling, and member experience - then uses AI to close the gaps before members walk out the door.
Invite-only. Currently reviewing applications for Q3/Q4 cohorts.
Helping power one of Australia's largest gyms - 10,000+ active members across two locations.
When members lack clarity, confidence, accountability, and results - retention drops. The problem isn't visible until it's already too late.
Without clear guidance, new members don't know what to do - and they stop showing up.
Slow response times and inconsistent follow-up turn warm leads into lost revenue.
Members who don't feel connected, supported, or accountable churn the fastest.
FitIQ operates two integrated systems - both purpose-built around a single outcome: members who stay.
Automated lead distribution, real-time response tracking, AI-powered PT coaching, and a performance leaderboard that turns your PT floor into a high-accountability revenue engine.
A custom-branded training app deployed under your gym's identity - giving every member a program, a community, and the confidence to keep showing up.
The moment a lead comes in, FitIQ automatically routes it to the right PT based on your rules - then tracks exactly how fast they make contact. No lead sits unanswered. No revenue slips through the cracks.
Every PT gets their own dashboard showing lead volume, response speed, show-up rates, and conversion rates. Owners get a complete view across the entire team. Data replaces guesswork - permanently.
Members rate their PT after session one, then every three sessions - across professionalism, programming, and results. Ratings are collected via WhatsApp so friction is near zero and response rates stay high. Scores are visible publicly to motivate PTs to perform.
Monthly and annual rankings unlock real rewards - rent waivers, recognition, bonuses. Public leaderboards create an accountability culture that runs itself, without extra management overhead.
FitIQ deploys a custom-branded training app for your gym - programs set, equipment guidance built in, confidence delivered from day one. An affordable add-on to membership that turns casual visitors into committed regulars.
In-app challenges, member competitions, and reward mechanics create a social layer that makes leaving feel like abandoning a team. Promote your PTs, spotlight members, and run seasonal campaigns - all from one place.
FitIQ tracks every signal that drives member retention - and turns it into action.
AI-powered insights help identify exactly where PTs and systems can improve member experience and retention - before churn happens.
"FitIQ has transformed how we manage our PT team and members. Response times are sharper, members feel supported, and retention has never been stronger. It's the infrastructure our gym was missing."
We're selectively onboarding gym partners. Applications are reviewed in order received.